Thank you for choosing My Self Key. Below you’ll find all the details related to our delivery methods, processing times, and shipping fees.
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is shipped, you’ll receive a confirmation email with a tracking number.
🚚 Delivery Methods & Fees
🇫🇷 France
- Standard Delivery (Colissimo or equivalent): 5,90 €
- Free Shipping on orders over 80 €
Estimated delivery time: 2–4 business days
🌍 International
- Europe: 6 €
Estimated delivery time: 4–7 business days - Rest of the World (USA, Canada, Asia, etc.): 14 €
Estimated delivery time: 7–15 business days
Please note: Delivery times may vary based on location, customs processing, or courier delays.
🌐 Customs & Import Taxes
For international shipments, customs duties or import taxes may apply depending on your country’s laws. These are not included in our prices and are the responsibility of the buyer.
❗ Incorrect Address or Delivery Issues
- Please ensure your delivery address is accurate when placing the order.
- If a package is returned to us due to an incorrect or incomplete address, re-shipping fees may apply.
📬 Tracking Your Order
Once shipped, you’ll receive a tracking link via email. If you do not receive it, please check your spam folder or contact us.
📦 Lost or Damaged Packages
If your order is lost or arrives damaged, contact us within 7 days of delivery:
📧 myselfkeyl@gmail.com
📞 +33 7 83 87 84 23
We’ll resolve the issue as quickly as possible.