At My Personal Key , we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website, https://myselfkey.fr , purchase our products, or interact with us.

By using our website, you agree to the terms of this privacy policy in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

1. Who are we?

My personal key
Website: https://myselfkey.fr
Email: myselfkeyl@gmail.com

Phone: +33 7 83 87 84 23

2. What personal data do we collect

We may collect and process the following personal data:

     

      • Identification information : name, email address, phone number

      • Order and delivery information : billing/shipping address, order history

      • Payment details : (securely processed by third-party services; we do not store payment card numbers)

      • Technical data : IP address, browser type, device information, operating system

      • Usage data : pages visited, time spent on the site, interactions

      • Communication data : messages sent via contact forms or by email

      • Newsletter data : if you subscribe, we store your name and email address

    3. How we use your data

    We process your personal data for the following purposes:

       

        • To fulfill orders and deliver products

        • To handle customer service requests

        • To send updates about orders or products

        • To improve our website and services

        • To send newsletters and marketing content (only with your consent)

        • To comply with legal obligations

      4. Legal basis for processing

      We process your data only when permitted by law, in particular:

         

          • Contractual necessity (e.g., order processing)

          • Consent (for example, for newsletters)

          • Legal obligation

          • Legitimate interests (e.g., website analysis, fraud prevention)

        5. Cookies and tracking

        We use cookies to improve your experience and analyze traffic.

        You can manage your cookie preferences at any time in your browser settings. For more information, see our [Cookie Policy] (create a separate page if necessary).

        6. Data retention

        We only keep your data for as long as necessary:

           

            • Order and billing data: up to 10 years (for legal compliance)

            • Contact and communication data: up to 3 years

            • Newsletter data: until you unsubscribe

          7. Sharing your data

          We do not sell your data. We may share it with:

             

              • Service providers (payment processors, messaging tools, delivery services)

              • Judicial authorities , if required by law

              • Analytics providers (e.g., Google Analytics)

            All third parties are contractually obligated to protect your data.

            8. Your rights

            Under the GDPR, you have the right to:

               

                • Access your personal data

                • Correct or update your information

                • Request the deletion of data (« right to be forgotten »)

                • Restrict or object to the processing of data

                • Withdraw your consent at any time

                • File a complaint with the CNIL (National Commission for Information Technology and Civil Liberties)

              To exercise your rights, contact us at:
              📧 moi-mêmekeyl@gmail.com
              📞 +33 7 83 87 84 23

              9. Data Security

              We use appropriate technical and organizational measures to protect your data, including encryption, SSL security and secure hosting.

              10. International Transfers

              Your data is primarily stored in the EU. If we transfer data outside the EU, we ensure that it is protected by adequate safeguards, in accordance with the requirements of the GDPR.

              11. Changes to this policy

              We may update this Privacy Policy from time to time. The latest version will always be available on our website, along with the date of the last update.

              12. Contact

              If you have any questions or concerns regarding your privacy, please contact us:
              📧 myselfkeyl@gmail.com
              📞 +33 7 83 87 84 23